Carrington Estate recognize that your privacy is important and we are committed to protecting the Personal Information that we collect from you. Carrington Estate manage Personal Information in accordance with the Privacy Act 1993(NZ) ("NZ Privacy Act") and the New Zealand Privacy Principles ("NZPP") (in New Zealand).
On our website, we collect information that you voluntarily provide in order for us to provide services and products, process reservations and other transactions you request, and provide customer service. We may also use the personal information we collect for other business purposes such as to better understand customer needs, enhance relationships, make appropriate offers, or facilitate third party offers we feel will be of interest to you.
When you make a reservation or purchase a package we will request your name and address information along with other information to assist with your reservation and stay such as credit card number, date of arrival/departure, or room preferences.
Requests for Information
When you request additional information related to our services or properties, we will request your name and contact information such as street address, phone number, and email address.
Contacting Us by Email with Questions or Comments
When you send us an email we may retain information such as the content, your email address, our response, and the text of any follow-up questions you may have. We may use this information, for example, to measure how effectively we address customer concerns online, to personalize your experience, and to continuously improve our service to you.
Occasionally, we may conduct online surveys to better understand the effectiveness of our website. Your participation in these surveys is voluntary. Information collected by us when you participate in a survey may include name, street address and email address.
Third Party Websites
Access and Correction
Updated 13 Septemeber, 2017